If at any time you are not completely satisfied with your Pappy & Company purchase, please return it, and we will refund or exchange your purchase.
To make a return follow these instructions:
- Sign in to your account.
- Select "Complete Orders,"
- Find your order, and select "Return Orders."
- Fill out the return form and hit "Submit."
We will get back with you quickly to accept the returned shipment.
Please be sure to ship the package with tracking and/or insurance, alongside a completed merchandise return form (see above). We cannot replace packages lost during return shipment if proof of tracking is unavailable.
Send returns to:Pappy & Company 727 E Jefferson Street
Louisville, KY 40202