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Get In Touch

Contact Us

Customer service

Email us at customerservice@pappyco.com 

Or call 888-834-9831 for phone support. 

Retail Store

Come see us in person at our flagship store on Market Street. We are open every Thursday thru Saturday 11AM - 5PM EST. Questions? Please email katherine@pappyco.com.

Media Inquiries

If you’re a member of the media, please email press@pappyco.com.

Wholesale

To learn about how to become a Pappy & Company retailer, or place a wholesale order, email willy@pappyco.com

Returns & Existing Orders

Questions on a return or an existing order? Please visit us here.

General Inquiries

Email us at customerservice@pappyco.com for a response within 24 hours or less during normal hours. Or call us Monday through Friday 9am-4pm EST at 888-834-9831.

Looking for the Bourbon?

At Pappy & Company we only sell dry goods, we are unable to help you locate or purchase our family's bourbon. Legally, the distillery can only sell to liquor distributors, therefore it is not an option to sell bourbon directly to consumers. It is up to the distributor as to where the bourbon gets sold. Unfortunately, the supply cannot meet the current demand, and because our bourbons are aged 10-23 years, we cannot simply start making more today and selling it tomorrow. We are producing more bourbon annually, but at a rate that fits within our family's values of quality over quantity. Feel free to go to the distillery's website for the information they provide.