Basic Information

Pappy and Company operations ships all customer orders same day through 2 PM EST. Monday – Friday. Any order received after 2 PM EST will ship the next business day.

UPS is our primary carrier for shipping. We do offer USPS for PO Boxes and DHL Express for international addresses. 

If your order qualifies for free shipping, we will use the most economical shipping method possible. Majority of time this will be UPS Ground.

If you need expedited shipping to receive a package sooner, please select UPS 2nd Day Air or UPS Next Day Air. Please note: UPS only ships on a Monday-Friday schedule. If you select 2nd Day Air after 2 PM EST on Thursday, that package will ship from our warehouse on Friday and deliver on Tuesday.

All packages are made from high quality sustainable materials, will be packed with the utmost care, and contain both a packing slip of the items and other literature about who processed your order.

You will receive an order confirmation right after your order is placed to your email, as well as a shipment notification once the item has officially shipped.

Shipping Services & Timelines

The estimated transit time shown during checkout for all USPS Priority orders reflects the average shipping time from our warehouse in Louisville, Kentucky , to your zip code. Please note these transit times are estimated by the carriers and are not guaranteed.